Excom Canada is committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website or use our services.
Data Controller
Excom Canada
5554 Basile Patenaude Place
Apartment 6, Montreal, QC H1Y 3E4
Data We Collect
Data provided voluntarily:
- First and last name
- Email address
- Phone number
- Content of your message
- Company name
Data collected automatically:
- IP address
- Browser type
- Device type
- Pages visited
- Visit duration
Purposes of Processing
Service Delivery
- Respond to your contact requests
- Provide customer support
- Prepare customized quotes
Website Improvement
- Improve our services and website
- Analyze website usage
- Optimize user experience
Cookies and Similar Technologies
Cookies are small text files stored on your device when you visit our website.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Website functionality, security, preferences | Session duration |
| Analytics | Audience analysis, statistics | 13 months |
| Preferences | Remember your choices (language, etc.) | 1 year |
You can manage your cookie preferences at any time via our consent banner or your browser settings.
Data Sharing
We never sell your personal data. It may be shared with:
- Trusted service providers (hosting, analytics tools, technical support)
- Legal authorities (if required by law)
- With your explicit consent (for specific services)
Data Retention Periods
- Contact data:3 years after last contact
- Cookie data:According to type (see table above)
- Analytics data:26 months maximum
Your Rights (GDPR)
Rights you have:
- Right to access your data
- Right to rectification
- Right to deletion
- Right to restrict processing
- Right to object
- Right to data portability
Exercise Your Rights
To exercise your rights, contact us via:
5554 place Basile Patenaude, Appartement 6
Montréal, QC H1Y 3E4
Data Security
We implement appropriate technical and organizational measures to protect your data:
Communication encryption
Strict access control
Staff training
Policy Modifications
We may update this privacy policy to reflect legal changes or our practices.
Significant changes will be notified by email or via a notification on our website.
Contact and Complaints
For any questions regarding this policy or to exercise your rights:
Data Protection Officer
ibrahima@excom-canada.comSupervisory Authority
If you are not satisfied with our response, you can contact the Commission d’accès à l’information du Québec :
https://www.cai.gouv.qc.ca